Self Storage Melbourne

Lovely staff and very helpful. Great all round service. Highly recommended.

I am a business customer and documented domestic violence survivor experiencing hardship. Despite providing manager and area manager with medical evidence confirming limited work capacity, making partial payments, and... read more requesting a simple accommodation for months, Fort Knox Braybrook has overlocked my unit containing business stock I cannot access. I have a confirmed customer order I cannot fulfill. I called at 4:42pm to escalate—this was not documented in their response. Their "solution" requires physical labour I am medically unable to perform. I have escalated to Consumer Affairs Victoria and the Victorian Small Business Commission. This is not how you treat vulnerable customers. Update: Will revise if resolved.

The staff was very very friendly, and we also have Mandarin staff HOLA who helps me a lot and explain every detail part to me. And patient to all of... read more my questions. Thank you HOLA🫶🏻💓

Hola was extremely friendly and helpful. I don’t think I’ve experienced better customer service! She was so accommodating and explained everything very clearly - I left feeling assured and happy... read more with my choice.

Very secure and easily accessible location. The staff are excellent - very knowledgable and helpful. Hola in particular was very helpful to show me potential units and lead me through... read more the process.

Excellent service